Our Philosophy & Policies
Reception:
Hours: 9am – 5pm
Check-in Time: 3pm – 5pm
Check-out Time: Before 11am
If you are due to arrive after this time, please notify us well in advance so that we can provide you with essential information for an after-hours self-check-in.
Alternate check-In or check-out times can sometimes be accommodated if pre-arrangements are made with extra fee. Please check with us.
NOTE: There is no attendant on premises after 5:00 pm.
EXTERIOR COMMON AREAS:
Hours: 9am – 9pm
We put a lot of efforts to upgrade the gardens and have new terraces around our compound. To preserve privacy for our guests these areas should be use only until 9:00 pm.
Room Prices:
Rates quoted are for single or double occupancy. Our rooms can accommodate two people very comfortably and several rooms can accommodate up to three people. See the rooms’ page for details.
There is a $75 per day charge for each additional person.
NOTE: Children under the age of 18 are not allowed.
Deposit:
All reservations must be secured by a deposit of 50% of the total lodging cost. Any outstanding balance is due upon check-in. The deposit can be paid with a credit card (Visa, MasterCard, American Express and Discover).
Minimum Stays:
A two-night reservation is required during high season (April 1 – October 31 if a Saturday is booked).
Sometimes a single Saturday night is available, please call us.
Minimum stays of 3 or 4 nights are required on most Holidays, Art Market weekends and other special events. Call us for details.
Groups & Celebrations:
Whole Inn booking is available for groups and special events such as weddings, corporate board meetings, reunions, workshops, retreats and professional meetings. Inquire about rates.
NOTE: Additional charges or event contract may apply. Additional cancellation charges may apply.
Cancellation Policy:
If your plans require that you cancel your reservation, we will gladly refund your deposit (less a $50 per room cancellation fee) provided that we are given sufficient notification of the cancellation in advance of the confirmed arrival date.
Reservations canceled, or stays reduced, greater than 14 days (30 days for holidays, special events, July & August) prior to originally confirmed arrival date will receive a refund of any deposit, less a $50, per room, handling fee which will be deducted from the refund.
Reservations canceled, or stays reduced, 14 days (30 days for holidays, special events, July and August) or less prior to confirmed arrival date will be responsible for the entire reserved stay. This is also true for no-shows.
Additional cancellation charges may apply for cancellation of confirmed events such as elopements, weddings, and honeymoon packages.
Smoking:
There is no smoking allowed in any guest rooms or the Inn’s common spaces.
Evidence of smoking in guest room or common space will result in an additional $250 cleaning fee.
Pet Policy:
Unfortunately, we do not accept pets of any kind.
Evidence of a pet in guest room or common space will result in an additional $250 cleaning fee.
DAMAGE AND/OR THEFT OF HOTEL PROPERTY:
You are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act) to the room (s), hotel’s premises or property caused by you or any person in your party whether or not staying at the hotel during your stay. Casa Culinaria – The Gourmet Inn reserves the right to retain your credit card and/or debit card details as presented at registration and charge or debit the credit /debit card such amounts as it shall in its sole discretion deem necessary to compensate or make good the cost or expenses incurred or suffered by Casa Culinaria – The Gourmet as a result of the aforesaid. Should this damage come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Hotel property during your stay, including and without limitation for all property damage, missing or damaged items, smoking fee, cleaning fee, guest compensation, etc.
DAMAGE DISCOVERED AFTER CHECK-OUT:
Guest Rooms found with waste strewn around, in complete disorder, and/or “trashed” will be subject to maintenance deep cleaning fee, administration fee and/or third party fees.
DAMAGE TO ROOM:
Damage to rooms, fixtures, furnishing and equipment including the removal of electronic equipment, towels, art work, etc. will be charge at 120% of full and new replacement value plus any shipping and handling charges. Any damage to hotel property, whether accidental or willful, is the responsibility of the registered guest for each particular room. Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest. In extreme cases, criminal charges will be pursued.
LOST & FOUND POLICY:
Casa Culinaria – The Gourmet Inn no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please call us immediately 505.986.8664 and we will try to assist you in locating your lost item.
We charge $50 minimum fee for shipping and handling.